19 Aug 2009 | Our investigation shows many consumers were charged more for overseas transactions than the fees disclosed on their statements suggested.
30 Apr 2007 | Our investigation shows many consumers were charged more for overseas transactions than the fees disclosed on their statements suggested.
14 Sep 2009 | Telstra’s new $2.20 fee, charged to customers who don’t pay their bills electronically, will no longer be forced on customers who ring Telstra to express why they need to continue paying in cash.
04 Nov 2009 | The controversial $2.20 “administration fee”, charged to Telstra customers who use certain methods of payment, has been dropped after customer backlash.
04 Nov 2009 | The controversial $2.20 “administration fee”, charged to Telstra customers who use certain methods of payment, has been dropped after customer backlash.
12 Mar 2010 | Switching to a new transaction account with no monthly fees and low transaction costs may save you more than $200 per year. CHOICE selects the picks of the crop.
03 Aug 2009 | While CHOICE welcomes the announcement that from October penalty fees for some Commonwealth, Westpac and St George customers will be reduced, the justification for charging added costs remains a concern for the consumer group.
18 Sep 2009 | While CHOICE welcomes the announcement that from October penalty fees for some Commonwealth, Westpac and St George customers will be reduced, the justification for charging added costs remains a concern for the consumer group.